Hurricane John
US Airways has relaxed ticketing policies:
Between August 29-September 1, 2006, travel to/from:
- Cabo/Los Cabos, Mexico
- Manzanillo, Mexico
- Guadalajara, Mexico
- Puerto Vallarta, Mexico
- Mazatlan, Mexico
- Ixtapa/Zihuatanejo, Mexico
- Acapulco, Mexico
Please call 800-428-4322 for more information.
US Airways will waive the standard change fee, advance
reservation and ticketing requirements for customers with travel
affected by weather.
If service is canceled due to weather conditions, US Airways will
provide the following options to customers, at no extra cost:
- Reschedule travel to originate up to seven days later
- Re-accommodation on alternate flights on US Airways or on
another airline if an alternative flight does not depart within
four hours
- Customers en-route can return to their origin and reschedule
travel to originate up to seven days later
- Receive a refund for the full value of the ticket
If US Airways service continues to operate to the affected
destinations, customers can still make certain changes without
incurring the standard change fee, advance reservation or ticketing
requirements:
- The entire itinerary can be moved forward or delayed up to
seven days from the scheduled origination date. Length of trip
cannot be changed.
- Full value of wholly unused tickets can be applied toward the
purchase of a fare to an alternate destination. Travel must
originate within seven days of the scheduled origination date.
Customers traveling on certain fares – such as some available
from third party ticket discounters, including but not limited to
discount travel web sites – may not have all elements of the policy
available to them. Tickets issued by US Airways for travel on
airlines other than US Airways, America West, the US Airways Shuttle
or US Airways Express will follow the rules of the airline operating
the flight(s).
Itinerary changes are subject to booking code availability, and
in certain cases, an additional collection fee. Customers will be
able to stand by for alternate flights without incurring the standby
fee if a satisfactory alternate itinerary cannot be confirmed.
