Q: HOW FAR IN ADVANCE CAN I RESERVE AN AIRPORT TRANSFER?
A: We need you to book by at least 4:30 PM MST the day before you'll need the transfer, so we have time to make the arrangements. However, please try to give us as much notice as possible - it sure makes things easier. If you'll be arriving tomorrow, please call us to make your reservation toll-free at 1-866-348-6286.
Q: HOW MUCH DOES IT COST TO MY HOTEL?
A: Once you choose Private or Shared transfers in the boxes above, you will see a table on the right side of the page that will show you the zone that each hotel in Cabo is in. The rates for each zone are shown, so it should be pretty explanatory. However, if you don't see your hotel there you can always ask us, we go anywhere in the Baja.
Q: I NEED TO GO TO A LOCATION THAT IS NOT LISTED. DO YOU GO THERE?
A: Yes. It's just not always possible to list every single place. However, if you don't see your hotel listed in the hotel rate tables on the shared and private transfers pages, you can always ask us, we go anywhere in the Baja.
Q: I'M ALREADY IN CABO, CAN YOU TAKE ME BACK TO THE AIRPORT?
A: Due to taxi union rules, we cannot accept departure reservations after you are already in Cabo. If you want round-trip transfers you will need to book them in advance of arriving to Cabo. One-way transfers are only available Airport to Hotel and not Hotel to Airport. You would need to use a taxi for departure-only transfers.
Q: CAN YOU TAKE ME TO MY HOTEL AND THEN RETURN ME FROM ANOTHER HOTEL?
A: Yes, if your hotel is listed as being available for round-trip transfers, then we can do this, you'll just specify the change of hotel when booking. If the second hotel is in a different zone, you would just book two one-way transfers and we will convert it to a round-trip transfer.
Q: DO YOU HAVE KIDS PRICES? DO I HAVE TO PAY FOR MY INFANT?
A: Kids under 3 years old are free. Unlike most transportation companies in Cabo San Lucas and San Jose del Cabo, we do have kids prices for all our shared transfers.
Q: HOW WILL I RECOGNIZE YOUR DRIVER?
A: If you book private transfers, your driver will be wearing an orange polo shirt with navy blue pants, and holding a sign with your name and the name of your hotel on it If you book shared transfers, he will have the same uniform, but the sign will have the TransCabo name and logo on it rather than your name.
Q: DO YOU OFFER TRANSPORTATION WHILE I'M IN CABO SAN LUCAS TOO, OR JUST THE AIRPORT?
A: We also offer a private chauffeur service that will take you wherever you want to go. This is a great service to take your own private tour to La Paz, Todos Santos, San Jose del Cabo, or Cabo San Lucas for the day, or especially if you're staying in the Corridor and want to go into town for the night or just want to see the area.
Q: HOW FAR FROM THE LOS CABOS AIRPORT IS SAN JOSE DEL CABO?
A: The Los Cabos Airport is located approximately 8 miles (13km) north of San Jose del Cabo.
Q: HOW FAR FROM THE LOS CABOS AIRPORT IS CABO SAN LUCAS?
A: Cabo San Lucas is located approximately 29 miles (48km) southeast of the Los Cabos Airport.
Q: I'M STAYING AT A PRIVATE HOME. DO YOU GO THERE?
A: Yes. Based on the locations of the hotels, you can probably figure out what zone your house, condo or hotel is located in. If not, just give us a call toll-free at 1-866-348-6286 or e-mail us and we'll help you.
Q: WILL MY DRIVER SPEAK ENGLISH? WHAT ABOUT IF I CALL YOU - DO YOU SPEAK ENGLISH?
A: Yes. Everyone on the telephone speaks English fluently and so will your driver.
Q: CAN I BRING MY DOG OR CAT IN THE SHUTTLE?
A: You can bring pets on our private transfers but not on shared transfers.
Q: I HAVE A GROUP OF MORE THAN 10 PEOPLE. DO YOU HAVE LARGER VEHICLES?
A: Yes. We have several sizes of luxury motorcoaches. If you require a larger vehicle, please just give us a call toll-free at 1-866-348-6286 or e-mail us and we'll set you up.