Cabo San Lucas Tours

 



CUSTOMER FEEDBACK

We get this question a lot - "how do I know I can trust you?".  Another good one is "why should I choose you?".  Always a hard question to answer - what do you say to that?  Well, we'll let our customers do the talking:

Customer Feedback

It takes a little something special to make people want to take time out of their lives to drop us a note to thank us for helping them to have a good time.  Here are some of the folks who have done just that. 
Thanks for the warm fuzzies!

"First of all, I would like to thank you for the follow up calls on the day our tour was scheduled. Unfortunately, we missed our tour due to our cruise line misleading us with our arrival time. Anyhow, my sister as well as me booked with your company since you were a featured segment in Giada's Weekend Getaways. I booked the tandem parasailing for her family and they had a great time. The boat was waiting for her, they even made room for my sister-in-law to be a passenger at the very last minute. Wow, it made me jealous but I'm glad it worked for her. So unfortunately I did not get a chance to try your services but I do appreciate the calls that were made when we were not at the pick up location and your attempts to reach us.  I hope that next time I'm in Cabo and not via a Cruise line, I will look up your company again!" - Rosaura from Anaheim, California

"Just a quick note to let you know how happy we were with our recent experience on one of your tour. My wife and I were in Cabo last week on the Carnival "Pride". Took the Santa Maria Cove excursion. Had a great time mostly  because of your wonderful Staff, Very entertaining and friendly and courteous, especially Mr. Chavez. We'll be back as soon as possible and will tell all of our friends. Hope to See you soon. Thank You again!"
- Wayne & Toni from Paso Robles, California

"Just got back from Cabo and we had a great time.  Your services were great!! We really felt special with the van already waiting exclusively for us 6 girls, because it was a bit intimidating with the those timeshare guys trying to make us sign for the tours and presentations...but, we didn't waste any time with them, like I read in your instructions... just go outside.  Your instructions
were very helpful.... Again, Thanks!" - Nancy from Southgate, California

"You guys are GREAT !!!!!!!!!!!!! Thank you for the quick, helpful and efficient service.  My thanks especially to Tasha, who went above and beyond the call of duty to get this all together for us on short notice!" - Mike from Miller Place, New York

"Just wanted to let you know of our positive experience with our local snorkeling adventure trip that we had booked through your company last week...  It was easy finding the diving shop at the Hotel Tesoro.  Carlos and his helpers were very friendly and helpful in getting us fitted, accommodating our requests and helping us to get some lunch boxes.  We had a nice time snorkeling and saw much marine life.  After spending some time on lover's beach, the boat picked us up and gave us a tour of the surrounding area.  We were also able to rinse off using their fresh water shower at the back of their store which helped us feel less sticky as we shopped the remainder of the afternoon." - Keith from San Ramon, California

"I just wanted to say thank you for all you all did for my son and I on our trip to Cabo San Lucas. The dive trips were great and the people that we dealt with were very nice and very professional. We will definitely book any of our future trips with you. The in-town people were just great as were the folks out at Cabo Pulmo. Anyway thank you again." - Bill from USA.

"I just wanted to thank you for the wonderful time that we had when we went on our Mexican Riviera cruise. The ship offerings were expensive and not that appropriate for my husband and me with our handicaps. I talked with Maricela, and she was so helpful in finding us tours that would work with our port schedules.  Your Dive Shop in Cabo San Lucas provided us with a great snorkeling tour, and we got an unexpected ride to see a sea lion colony. In Mazatlan, we loved our tour guide and saw lots of the city. The only complaint I would have is that we stopped at an old restored home that was a gift shop. I wanted to buy a coin purse, and when I gave the lady a $20 bill, she gave me pesos for change. I didn't want Mexican money, as I was getting right back on the ship and had found that almost everyone else took American money. I felt that anyone who is a regular stop for tour buses should keep some American money on hand. Just a small glitch in an otherwise wonderful day.  The absolute best was the last - our Pegaso Chartering whale watching tour. The sailboat was lovely and the guides were fast at spotting whales. They kept us in drinks all day, and they served a yummy lunch. We plan to take the same cruise in 2009 and hope we can go with Pegaso again.  Again, thank you for all your help in making our vacation the best ever!" - Leslie from the U.S.A.

"Hi CSL Tours!  We wish to thank you for your excellent service in both running a fine tour for my children (Jetski/snorkel) and for handling our cancellation (Deluxe shopping and city tour). We had to cancel due to the fact the tour ended AFTER our cruise departed!!  Our credit card was promptly credited, pleasantly on your part!  My kids had a blast on the Jetski tour.  The people were a pleasure to deal with and the kids felt safe and had fun.  Thanks again!  WE will certainly recommend you to our friends who are headed your way!" -  Gary and Marilyn from Morton Grove, Illinois

"I just wanted to let you know that our tour was WONDERFUL!!! Thank you so
much for accommodating us when we had to change our tour time.  Our Tour Guide Umberto was OUTSTANDING! He was extremely courteous and gave us an excellent and very fun tour. He also made it a priority to get us back to our ship on time by using his own car to shuttle us back to the port. We were very impressed with the service and caring shown to us by Umberto.  I will most definitely recommend booking tours thru Cabo San Lucas Tours.  Thank you for helping us make the most of our short time in Cabo. We loved it there and can't wait to go back someday soon.  Much thanks!" - Angela and Sergio from San Diego, California

"Hola! We had such a great time on our tour. We had two vans and we had the two Davids for our drivers.  They we great and so helpful.   We will recommend them to all our friends. Thanks again!" - Linda from Canyon Lake, California

"Hi, my name is Christina and I booked a whale watching tour through you.  We just got back from our cruise, and the whale watching tour was excellent!  The ride was exciting and seeing the whales was awesome.  I just wanted to thank you and hope to do your tour again.  Thanks!" - Christina from U.S.A.

"I just wanted to get back to you and say that the trip was great, and I wanted to let you know that the snorkeling was especially nice; Rodrigo is a great captain & tour guide - we even got to do some free whale watching on the way back to the marina. Please let others know that this is a great operation.  I went scuba diving with Manta (3 days), since I didn't know about you at the time, but I will check that out next time!" - Terry from San Francisco, California

"My husband and I really enjoyed our trip from Cabo San Lucas to Magdalena Bay.
Luis Aguilar and Elias Bautista were excellent. They made our trip great. We enjoyed them very much. We found their driving to be very safe and their friendliness and professional attitude to really enhanced the whole experience.  We will definitely tell all of our friends about this tour. Both of these men should be very much appreciated and compensated accordingly for the fine tour they provided!" - Ed from Centennial, Colorado

Reviews and Recommendations on the Internet

Referrals are the best compliments we can receive - it reaches people who otherwise might never have known about us.  Thanks to all the people who took the time to spread the word!

"Our first stop was Cabo. Before we left, I'd booked a private 3-hour tour through Johann & Sandra's tours. Our guide met us at the dock with a card with our name on it. He asked a few general questions about what we wanted to do, and then tailored a wonderful trip around our interests. We spent most of the time in San Jose de los Cabos. It was beautiful! We stopped at the glass factory on the way, and our group of 6 had fun watching the factory owner make an eagle. For lunch, we asked our guide to recommend a restaurant with authentic Mexican food, and he took us to a little restaurant with the most fantastic food--my husband spent the rest of the cruise trying to figure out the recipe for a chicken dish he had there.  - Cruise Critic Forums

"I like to begin by giving some tips on airport transfers and excursions. I did some research prior to my trip and found a very reliable and awesome agency where I booked most of my excursions and airport transfers. You could go on their website which is called cabo san lucas tours and look at all the things that they offer. I booked my airport transfers with them and since I always wanted to go scuba diving I decided that I wanted to get certified in Cabos where the water is warm...so I booked my four days certification with them and boy I tell you it was awesome. I highly recommend it if you like snorkeling. Anyway, when we arrived at the airport we got swamped by all kinds of people asking if we needed a taxi or if we had our vouchers but I was warned by Cabo San Lucas Tours to only look for the person holding the sign that said GREYLINE. At first my husband was almost lured but I insisted that the person waiting for us was outside the airport with a sign and I was right....there he was with the sign and I could not have asked for anyone nicer..he took care of us right away." - TripAdvisor Reviews

"I also pre-booked the jungle tour with Cabo San Lucas Tours and they are reasonable with discounts and have a discount card to give you for purchase discounts in town. This means we do not have to pay or carry cash just our voucher.  I booked an ATV tour, Jungle Cruise and our ground transportation and a glass bottom boat through www.cabosanlucastours.net." - TripAdvisor Reviews

"We arrived in Cabo San Lucas on July 8th, 2007 to beautiful weather, cooler than at home. We had pre-booked a shuttle through Cabo San Lucas Tours, with Grayline and they were waiting diligently as our plane had been delayed about an hour. We were off with one other couple and one stop before we arrived at Playa Grande...My son was scheduled for a 9 am ATV ride with Salto Tours and he had missed his ride as he was 15 min. late getting to the lobby but the concierge helped him to reschedule the trips we had pre-booked with Cabo San Lucas Tours and he went later that day. He said that the ride was "Frickin' Awesome" They took the Migrino Beach Tour with Salto and there was only a couple other guys so he felt that they got a special ride and rode through a town where there was a 118 year old resident and he had a great time on his tour!" - TripAdvisor Forums

"I booked a shuttle to and from the airport the day before I left through Cabo San Lucas Tours - easy(you can google it), at a good price- about $28 per person to and FROM the airport. Very safe. I read that the taxis were pricey." - TripAdvisor Reviews

"We also plan a paid tour to snorkel at Cabo Pulmo (through Cabo San Lucas Tours) as it's 2 hours away from the hotel area - down a road that is not advised with a rental car (although people do actually do it). We rather sit back and enjoy the ride and have someone drive the 2 hours it takes to go and the other 2 hours to come back. It’s a 9-hour tour so it’s a full day of adventure and well worth the money...Yes it is Cabo San Lucas Tours: 9 Hours / 7AM-4PM / $76.50 and the ride from Cabo San Lucas hotels is 2 hours each way. Sounds like a great deal for a full day of fun without the hassle of driving." - TripAdvisor Forums

"I highly reccommend ocean riders. We booked them through www.cabosanlucastours.net. We did a whale watching excursion in a zodiac. The boat is a blast, sit towards the front if you go. We did not see whales, but lots of dolphins, including a pod of 100-200 with three to four different types feeding on tuna. The tuna were feeding on flying fish, it was the coolest thing we have ever seen. I felt like we were in a National Geographic movie. The boat ride alone is worth the excursion!" - TripAdvisor Forums

"We were there mid december and used ocean riders. They have a zodiac that they take you out on and although we missed the whales that day the boat ride was a blast and we got into several pods of dolphins. The last pod we found were feeding on Tuna. The flying fish were jumping out of the water and the tuna eating them. The tuna were jumping and the dolphins were eating them. We were surrounded by at least 100-200 dolphins and several varieties. Some in our group were lucky enough to reach over the side and touch dolphins. There were some spinner dolphins that put on quite a show. It was absolutely amazing and Victor our Captain did a great job. They felt badly about not seeing whales and he had a real good track record. We all agreed that we had a once in a lifetime experience with the dolphins. I highly reccommend ocean riders. I have been meaning to write a review. I am easily prone to motion sickness and didn't feel ill at all. The boat moves fast and it is just fun to be on the boat jumping waves. We booked through www.cabosanlucastours.net. Bring your cameras and video cameras as well. When you are out cruising they put all the cameras in a bag to prevent them from getting wet and then pull them out when you slow down to see the dolphins, whales. This was one of our most favorite excursions on our last cruise" - Cruise Critic Forums

"Take a look at this link : http://www.cabosanlucastours.net/Zodiac-Snorkeling-Tour.htm.  We are booked with them for May and they've been great to answer any questions that I had. They have a no port, no pay policy which is nice since Cabo is a tender port and can be impacted by rough seas. They were recommended by a friend at work who had used them previously." - Cruise Critic Forums

"We just returned from the Carnival Elation and wanted to provide a review for the Cabo San Lucas ATV tour http://www.cabosanlucastours.net/ATV-Tours.htm. We booked the Candelaria ATV ride ($63 pp) online about 2 weeks prior to our arrival. This turned out to be the best ATV ride we have ever been on and one of the best tours also. The booking was made online and an email reply within 24 hours that included a ticket page to print and an exact location to meet the tour driver. We were met on the pier as noted and were 15 min early. The time noted in the email was 9:30 local time, ship time was 8:30 so don't mess around and be one of the first off the ship. This will ensure you get the full 5 hours. We were then escorted to a van where they drove us (2) to the ATV place. We arrive right behind a ship group of 10-15 persons. The ship ride was $101 onboard the ship was for the Megrino beach ride that was $49.50 direct from the outfitter.  After signing a waiver we were offered a $15 pp ATV insurance against damage to the ATV which we declined. If no insurance is taken out then a credit card imprint must be left for possible damage to the ATV. As we were both good ATV riders we did not think it would be necessary. After the first long, narrow and steep down hill trail we were reconsidering the insurance decision. There was also a $3 pp fee on our ride to access a private ranch. It was worth the fee as this was the best part of the ride. After donning helmet, goggles and bandanna for dust, off we go in the opposite direction of the Carnival group.  We were up and down narrow mountain trails, just the 2 of us plus the guide. We came to a wide sandy river bottom and it was a wide open ride for 5 miles or so till we came to the trail back up the mountain to the village of Candelaria, we stop for photos along the way at a 100 year old church then at the local school. Along the way we passed free range goats, pigs, cows and one donkey. We went back along the same trail to the river bed again, wide open again where we head past where we came down and ended up on Megrino Beach. The Carnival group is long gone. We stop for a boxed lunch (provided) under a homemade cabana on top of one of the sand dunes.  Another family of 4 were on the beach on ATV's. They had a son (12) and daughter (14) who were each on their own ATV's. They had booked the Megrino Beach tour from the pier and would be joining up with us for the ride back to the ATV place and van ride back to town. We had the driver drop us off at the shopping district with plenty of time for some shopping and catch the tender back to the Elation. In summary it was the best ATV tour we have ever been on and one of the top 5 tours we had been on. After the booking fee, ranch access fee and a nice tip we still were under the ship price of $101!" - Cruise Critic Forums

"We did the Ocean Riders Zodiac Whale Watching through Cabo San Lucas Tours on January 17. It was AWESOME!! The zodiacs are equipped with a kind of tubular, cushioned seat with bars at the front and back for support. It kind of feels like riding a horse, especially when you're flying over the waves propelled by the two big motors and it's like galloping without as much rolling. There are a few bumps when you sail over big waves, but aside from that, it's just plain amazing, fast, and gorgeous.  We left the marina and headed past Lover's Beach. We saw sea lions, the arch, pirate's cave, and the Scooby head rock before heading out into more open water to look for whales. Once there, they opened up the motors and we flew across the water. I was enjoying it so much I didn't even care if we saw whales. Fortunately, though, we did! As our guide pointed out to us, though, the whales don't work for them, so they go to where they think they might find some and then just hope that they'll come and say 'hi'. We saw three on our outing, and they were so close, we actually felt the spray when they blew out their blow holes. It was amazing. I would LOVE to do it again!!" - CruiseCritic Forums

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